Shipping & Returns
Standard Shipping 2-5 days FREE
Priority Shipping 1-3 days - See options at checkout
STANDARD SHIPPING US$5 FLAT RATE- SHIPPING TIME 7-14 BUSINESS DAYS. NO TRACKING
EXPRESS SHIPPING US$8 FLAT RATE - SHIPPING TIME 3-6 BUSINESS DAYS. TRACKING AVAILABLE.
UNITED KINGDOM US$5 FLAT RATE/UNLIMITED PACKS 2-3 BUSINESS DAYS/TRACKED
OTHER COUNTRIES VARIOUS PRICES AVAILABLE AT CHECKOUT
CANADA, HONG KONG, NEW ZEALAND, SINGAPORE, JAPAN,
Please Note: Tracking information for many of these countries indicates arrival of package 1 or 2 days before arrival at your address
International Shipping Rates apply at checkout.
Shipping price same for up to 4-6 packages (depending on country).
For International shipments please note:
FACE HALO is not responsible for import taxes and charges that are at the discretion of each country. Please check with your individual postal service for the country you reside in.
Please enter your email address in the email box in the footer to be notified as soon as we are able to ship to your country.
We are excited you took the step to simplify your makeup removal with Face Halo. However, if you are not satisfied with the product, we are always here to help you resolve any issue. See our guidelines below.
Returns are valid within 21 days of purchase.
Any promotional discount received on your original purchase will be recalculated when the merchandise is returned.
We charge a 25% restocking fee on returned orders of 10 or more packs.
Return shipping is paid for by the customer.
How to Return
To return an item, please email Customer Service at: email@example.com
Please be sure to include the following information:
Your name and date of online purchase
Reason for return
Upon receipt of your request, we will send you an authorization number and instructions on where/how to ship back the item(s).