All shipping charges are in USD. We endeavour to ship orders as quickly as possible. We do not ship on weekends or public holidays, but will dispatch on the next business day.
Shipping & Returns
SHIPPING
UNITED STATES
Standard Shipping
FREE on ALL ORDERS under $500 *excluding orders containg Cleansing Balm
Delivery Estimate 3-6 days from dispatch
Express Shipping
$7.50 USD (ALL ORDERS). *excluding orders containg Cleansing Balm
Delivery Estimate - 1-3 days from dispatch
All Orders containing Cleansing Balm: The Cleansing Balm product will ship from Australia
Standard Shipping: $17 - 6-10 Business Days from dispatch
Express Shipping: $27 - 4-8 Business Days from dispatch
UNITED KINGDOM
Visit facehalo.co.uk to shop Face Halo shipping to the K
AUSTRALIA
Visit facehalo.com.au to shop Face Halo shipping to Australia
ALL OTHER COUNTRIES AND REGIONS
If we don't currently ship to your country check if any of our retail partners do! Check them out HERE
RETURNS
We are excited you took the step to simplify your makeup removal with Face Halo. If for some reason you are not satisfied with the product, we would be more than happy to help you resolve any issues.
Guidelines
Returns are valid within 21 days of purchase. Return shipping charges are to be paid for by the customer. Any discounts received on your original purchase will be recalculated when the return is processed. Refunds exclude any shipping charges incurred.
Return Process
To return an item, please email Customer Service: info@facehalo.com.au
Please be sure to include the following information:
- Customer name and date of purchase
- Reason for return
- Order Number
Upon receipt of your request, we will send you an authorisation number and instructions on where/how to return the item(s).