Shipping & Returns

SHIPPING

USA 

Standard Shipping 2-5 days FREE

Priority Shipping 1-3 days  - See options at checkout 

AUSTRALIA  US$5 for up to 6 packs - shipping time 7-10 days.  Please note: Australian shipments of 1 -2 packs ship separately so may arrive on different days.

CANADA, UK, HONG KONG, NEW ZEALAND, SINGAPORE, JAPAN, THE NETHERLANDS, GREECE, IRELAND, SPAIN, DENMARK, SWEDEN, GERMANY, FRANCE, ISRAEL

Please Note:  Tracking information for many of these countries indicates arrival of package 1 or 2 days before arrival at your address

International Shipping Rates apply at checkout.  

Shipping price same for up to 4-6 packages (depending on country).

For International shipments please note:

FACE HALO is not responsible for import taxes and charges that are at the discretion of each country.  Please check with your individual postal service for the country you reside in.

GLOBAL SHIPPING

Please enter your email address in the email box in the footer to be notified as soon as we are able to ship to your country.

RETURNS

We are excited you took the step to simplify your makeup removal with Face Halo. However, if you are not satisfied with the product, we are always here to help you resolve any issue. See our guidelines below.

Guidelines

Returns are valid within 14 days of purchase.

Any promotional discount received on your original purchase will be recalculated when the merchandise is returned.

How to Return

To return an item, please email Customer Service at: returns@facehalo.com

Please be sure to include the following information:

Your name and date of online purchase

Reason for return

Order Number

Upon receipt of your request, we will send you an authorization number and instructions on where/how to ship back the item(s).